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Smart Monitoring for Business Excellence

Rivio keeps you ahead with real-time monitoring and smart alerts, so you know what’s happening before there’s a problem. No surprises, no wasted time—just seamless service and fewer costly headaches.

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Data-Driven Dispatch

Pump Truck Dispatch Software That Knows Your Fleet

Stop dispatching blind. Rivio shows which truck has capacity, which is closest, and which is already mid-job—so you send the right truck every time.

Get a Demo Explore Hardware

Dispatching Without vs. With Rivio

Without Rivio

  • ✕Call every driver to ask their tank level
  • ✕Guess which truck is closest to the job
  • ✕Manually check who's available vs. mid-job
  • ✕Double-book trucks because status is stale
  • ✕Send a full truck that has to dump first
  • ✕Miss emergency calls because nobody's free

With Rivio

  • ✓See every truck's tank level on the live map
  • ✓GPS shows the closest available truck instantly
  • ✓12-state job machine shows real-time status
  • ✓Dispatch with confidence—data updates every 30s
  • ✓Route around capacity—send trucks with room
  • ✓Accept emergency jobs knowing who can respond

Dispatch Intelligence Features

Every piece of data your dispatcher needs, surfaced automatically in one dashboard.

🗺️

Live Fleet Map

See every truck's GPS position, tank level, and current job state on a single interactive map.

📊

Capacity Dashboard

Quickly identify which trucks have room for the next job based on real-time compartment levels.

🔄

Job State Board

Kanban-style view of all active jobs grouped by state: dispatched, en route, pumping, dumping, complete.

⚡

One-Click Dispatch

Assign a job to a truck directly from the map or board. Driver receives the assignment instantly.

📱

Driver Acknowledgement

Drivers confirm receipt of new jobs. No more wondering whether they got the message.

📈

Dispatch Analytics

Track jobs per day, response times, utilization rates, and identify dispatch bottlenecks.

🚨

Priority Alerts

Emergency and priority jobs float to the top with visual indicators and sound alerts.

🔁

Recurring Schedules

Set up weekly or monthly recurring service schedules that auto-create jobs on the dispatch board.

📄

Auto Reports

Completed jobs automatically generate PDF reports—no dispatcher data entry required.

A Dispatcher's Morning With Rivio

6:00 AM

Open Dashboard

All 8 trucks visible on the map. Overnight stationary-tank alerts show 3 tanks above 80%—jobs auto-created.

6:15 AM

Assign Morning Routes

Sort available trucks by proximity to the 3 high-priority tanks. Assign with one click each.

6:20 AM

Drivers Acknowledge

All 3 drivers confirm their assignments within minutes. Status updates to 'Dispatched' on the board.

7:30 AM

First Job Updates

Truck #2 shows 'Pumping' state—you watch gallons increment in real time. No calls needed.

9:00 AM

Emergency Call

New customer calls with an overflow. Dashboard shows Truck #5 just finished nearby with 70% capacity remaining. Dispatched in 30 seconds.

12:00 PM

Midday Review

12 jobs completed, 4 in progress, 6 queued. All PDF reports auto-generated. Zero phone calls to drivers.

Dispatch Triggered by Tank Alerts

Rivio doesn't just track trucks—it monitors stationary tanks too. When a customer's tank hits a threshold, a job is automatically created on the dispatch board.

1

Tank Alert

Customer's septic/grease/holding tank hits 80% capacity via cellular sensor.

2

Auto Job Creation

A new job appears on the dispatch board with customer info, tank ID, and priority level.

3

Smart Assignment

Dispatcher sees the nearest available truck with capacity and assigns in one click.

Dispatch Smarter Starting Today

Real-time tank levels, GPS, and job states turn your dispatch board from a guessing game into a command center. See it live.

Book a Demo