Effective date: December 19, 2025
These Terms and Conditions ("Terms") govern your access to and use of Rivio's website, software, products, and services (collectively, the "Services"). By accessing or using the Services, you agree to these Terms.
"Rivio" ("we", "us", or "our") provides IoT monitoring and operational visibility tools, including dashboards, alerts, and sensor connectivity.
You must have the legal capacity to enter into a binding agreement to use the Services. If you use the Services on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You agree to provide accurate information and to promptly update it as needed.
You agree not to:
If you purchase a subscription or paid plan, you agree to pay the fees and applicable taxes as described at the time of purchase or in an order form.
Unless otherwise stated, fees are non-refundable and billed in advance. We may update pricing or plans with notice where required.
The Services, including all software, designs, text, graphics, logos, and trademarks, are owned by Rivio or our licensors and are protected by applicable intellectual property laws. Except for the limited right to use the Services as permitted by these Terms, no rights are granted to you.
You retain ownership of your operational data. You grant Rivio the rights necessary to host, process, transmit, and display data to provide the Services. For questions about privacy or data handling, contact us using the details below.
The Services may integrate with third-party products and services. Rivio is not responsible for third-party services, and your use of them may be governed by separate terms.
The Services are provided on an "as is" and "as available" basis. To the maximum extent permitted by law, Rivio disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
To the maximum extent permitted by law, Rivio will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising out of or related to your use of the Services.
You agree to defend, indemnify, and hold harmless Rivio and its affiliates from and against claims, damages, liabilities, and expenses arising from your use of the Services or violation of these Terms.
We may suspend or terminate access to the Services if you violate these Terms or if required to protect the Services, our users, or third parties. You may stop using the Services at any time.
We may update these Terms from time to time. If we make material changes, we will provide notice as required. Your continued use of the Services after changes take effect constitutes acceptance.
Questions about these Terms? Contact Rivio at /contactus.
Note: This page is provided for general informational purposes and may need to be reviewed by your legal counsel to ensure it matches your business, jurisdiction, and offerings.