🔧 Built for Septic Installers & System Providers
Add Remote Level Monitoring to Every Install
You install the system. Let Rivio help you keep eyes on it. Add cellular tank level monitoring to every new septic install — check fill levels from your phone, catch issues before customers call, and reduce unnecessary site visits.
24/7
Real-time level data
LTE
No Wi-Fi at customer homes
<30 min
Install time per monitor
0
Wi-Fi setups at customer homes
The Installer's Problem
You install quality systems. But once you leave the site, you have zero visibility into what's happening.
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Callbacks You Can't Prevent
Without level data, every service call is reactive. Most are false alarms or simple issues you could identify remotely if you could just see the tank level.
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Zero Visibility After Install
Once you leave the site, you have no idea how the system is performing. The first sign of trouble is a phone call from a frustrated homeowner.
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Homeowners Don't Check Levels
Customers ignore their septic systems until something goes wrong. By then, the tank is full and the situation is urgent.
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WiFi Alarms Fail at Remote Sites
Basic alarm systems like the SJE Rhombus Xpert Alert WiFi require the homeowner's router. At rural and seasonal properties, that's often unreliable or nonexistent.
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Intermittent Issues Are Invisible
A tank that fills faster than expected, a level that rises after a rain event — you'll never catch it on a site visit. You need continuous level data.
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No Data to Back Up Recommendations
When you recommend service, customers want to see proof. Without level history or fill rate data, it's your word against their gut feeling.
How Installers Use Rivio
Drop a Rivio monitor into every system you install. It gives you ongoing visibility into every tank.
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Remote Level Checks
When a customer calls, pull up their tank level on your phone instantly. See exactly how full it is and how fast it's filling — no need to drive out just to check.
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Fill Rate Trends
See how fast each tank fills over days, weeks, and months. Spot usage changes, seasonal patterns, or potential infiltration before it becomes an emergency.
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Early Warning Alerts
Set custom level thresholds for each tank. Get notified when levels are trending high — days before something goes wrong.
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Stand Out From Other Installers
Most installers walk away after the job. You offer ongoing level monitoring. That makes you the preferred choice for homeowners, property managers, and builders.
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Data-Backed Service Conversations
Show customers real data: 'Your tank went from 40% to 85% in just 10 days — that's faster than normal.' Data builds trust and helps customers understand when service is needed.
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Customer Portal for Homeowners
Give customers their own login to check tank levels. They stop calling you to ask 'is my tank full?' — and you look more professional.
Add Monitoring to Your Install Workflow
01
Install the Rivio Monitor
While you're already at the site, mount the Rivio sensor in the tank. Under 30 minutes of added labor. It connects via cellular — no Wi-Fi configuration at the homeowner's router.
02
Start Monitoring Remotely
The tank level data flows to your dashboard immediately. Check levels from your phone, set alert thresholds, and keep an eye on every system you've installed.
03
Monitor & Service Proactively
Track every system from your dashboard. When something trends wrong, you call the customer before they call you — that's how you build a reputation.
What You See In the Dashboard
Every tank you've installed, all in one place.
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Live Fill Percentage
See exactly how full each tank is right now — 23%, 67%, 91%. No approximation, no guessing.
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Fill Rate Trends
View how fast each tank fills over days, weeks, and months. Spot usage changes before they become problems.
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Map View of All Tanks
See every tank you've installed on a map, color-coded by fill level. Green, yellow, red — know where to focus at a glance.
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Custom Alert Thresholds
Set alerts at any level — 60%, 75%, 90%. Get notified the moment a tank crosses your threshold so you can act early.
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Predicted Service Date
Rivio calculates when each tank will need attention based on its historical fill rate. Plan ahead instead of reacting.
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Level History Log
Every reading, every alert, every level change — automatically logged. Pull reports for customers or for your own records.
Installer Monitoring FAQ
Do I need to be a Rivio dealer to use this?
No. Any installer can add Rivio monitors to their installs. We also offer partner programs for installers who want co-branded customer portals.
What does the customer see?
Customers get an optional portal where they can check their tank level, see fill trends, and review alert history. You control what they see — and they stop calling you to ask if their tank is full.
Can I white-label monitoring under my company brand?
Contact us about our partner program. We offer co-branded options for installers who want to present monitoring as their own service.
How does Rivio handle sites with no Wi-Fi?
Rivio uses built-in LTE cellular. There's nothing to configure at the customer's router. The monitor powers on and connects to cellular automatically.
What happens if I stop monitoring a customer?
You can remove a monitor from your dashboard at any time. The hardware can be redeployed to a different site.
How is this different from selling an SJE Rhombus alarm?
SJE Rhombus alarms sit at the tank and beep. They don't send you data, don't show trends, and don't help you troubleshoot remotely. Rivio gives you an ongoing data relationship with every system you install.
